Save Hours Every Day. Keep More of What You Earn. — Save time and money with the all-in-one platform built for maintenance shops and field service teams — automate operations, eliminate waste, and maximize every dollar
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Forged Raven Platform at a Glance
50+
Parts in Warehouse
20+
Active Jobs
8
Part Categories
24/7
Offline Ready
Trusted across industries
Forged Raven Platform puts profit-boosting tools at your fingertips
Monitor KPIs, job completion rates, revenue trends, and equipment breakdowns at a glance
Track every service call as billable, contract, warranty, courtesy, or non-billable — and jobs cannot be closed until all assigned service reports and checklists are finished
Voice-activated AI helps navigate the system, fill forms by voice, and automate routine tasks — ask Raven who has a part and it checks warehouse and technician stock instantly
Build step-by-step decision-tree flow charts that Raven follows live with technicians or customers — assign them to specific equipment models and serial numbers
Tell Raven what to enter and it fills text boxes, numbers, dates, dropdowns, and switches on any page — then saves the form for you
Scan equipment and parts, record transfers and stock changes, and automatically log who scanned each code and what they did in a manager-visible activity history
Real-time GPS tracking of technicians on an interactive map with ETA notifications
Work without internet connection - all data syncs automatically when back online
Seamlessly connect with QuickBooks, Xero, SAP, Salesforce, HubSpot, Google Workspace, and Microsoft 365 — sync invoices, work orders, inventory, and customer data across your entire tech stack in real time
Collect payments instantly via card-on-file, mobile POS, or shareable payment links — track payment status in real-time and get paid faster
Visual interactive grid showing equipment positions on the plant floor — click any unit for instant status, history, and service details
Autonomous AI agents that auto-assign jobs, optimize routes, predict failures, and execute multi-step workflows without human intervention
Executive-level dashboard with company-wide KPIs, revenue analytics, team performance, and strategic insights powered by AI
Raven writes the full service report narrative from your voice notes, job photos, and checklist results — review, edit, and save
Scan the unit's QR code, then point your phone at its nameplate, wear, leak, or error code — Raven confirms you're at the right unit, identifies the model and serial, pulls history, suggests parts, and starts the right troubleshooting flow
Every scan is recorded — who scanned it, what they scanned, and what they did — with a live Scan Activity feed for managers and a personal history for each technician
Customers set up their own tech support call with the model, serial number, and issue. Non-contract customers add a PO or pay by card before it goes to support; contract customers skip billing and get troubleshooting guides for their machines. Everyone gets a confirmation email with a reference number
Paid and PO tech support requests land in a live queue for tech support and management, with an instant staff email alert showing urgency, the machine details, and one tap to open the queue
Management tags the most widely used parts for each equipment make and model — so techs and quotes instantly know what each machine in the fleet typically needs, with per-unit counts
Auto-dispatch by skills, parts, ETA, traffic, and contract type; re-route live, order parts from nearby suppliers, send quotes, and schedule follow-up maintenance
Sensor data or simple meter readings open jobs before equipment fails
Every completed job becomes searchable know-how — new techs get Raven's next-step guidance and AR overlays drawn from similar past jobs
"You're about to miss the SLA on 3 contracts" or "this tech's first-time-fix rate dropped — here are the 4 jobs behind it"
Speak or type a command and watch the job fields fill in instantly. Or press play to see the whole hands-free workflow.
Say or type something like “customer is Ridgeline Foods, warranty job, 3 hours”.
Customer
Equipment
Job Type
Labor Hours
Service Notes
Preview only — nothing is saved. In the app, Raven fills real text boxes, numbers, dates, dropdowns and switches on any page.
Scan the examples to see who handled an item, what changed, and where it went.
Try a QR code
Signed in as Alex Morgan · Technician
8
Warehouse
0
Alex's van
0
Job 1048
A live, accountable record of every action
Ready to scan
Choose a code or play the complete sequence to create an activity trail.
Demo only — sample scans stay in your browser and are not saved.
Each Forged Raven Platform module is built to cut costs and boost productivity in your specific industry.
Visual drag-and-drop workflow automation — triggers, branching, templates
Inspection checklists, batch tracking, digital signatures & compliance reports
Lead pipeline, real-time leaderboards, commission tracking & payouts
8-module OSHA-aligned program with certificates & final assessment
Executive command center with company-wide KPIs, owner alerts, and a full Business Report you download as a PDF with one tap
Interactive grid view of equipment positions with real-time status & click-to-inspect
Managers upload training clips with categories & tags — technicians and production see new videos live, instantly
One login shows the owner everything needed to run the company — and every number turns into a shareable report with one tap.
From the owner down to the customer — every role and what it can do, at a glance.
Ownership
Administration
Revenue & Field
Customers
Every role sees only its own company's data. Access is checked on the server, not just in the browser.
Sync invoices, work orders, inventory, and customer data in real time.
QuickBooks / Xero
Auto-sync invoices & expenses
SAP / Oracle ERP
Push work orders & asset data
Salesforce / HubSpot
CRM & service history sync
Google Workspace
Calendar & Drive integration
Microsoft 365
Outlook, Teams & SharePoint
Custom API / Webhooks
REST API for any system
Flexible pricing to match your business needs
$30/tech × 3 technicians
$25/tech × 10 technicians
Understand account access, privileged roles, payment handling, and the limits of our security checks before bringing your team on board.
Read security documentationHave questions or experiencing issues? Our support team is ready to assist you.
Join thousands of field service teams using Forged Raven Platform to cut costs, close more jobs, and grow their bottom line